Shipping policy
📦 Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in your order, we will notify you by email.
🚀 Shipping Times
Estimated delivery times after your order has been processed:
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United States: 3–7 business days
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International: 7–21 business days (varies by destination)
Delivery times are estimates and may vary due to carrier delays, customs, or factors outside our control.
🧾 Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Any available free‑shipping promotions will be clearly displayed on our website.
🌍 International Shipping
We ship to most countries worldwide. Buyers are responsible for any customs fees, import taxes, or duties charged by their country.
📬 Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.
❗ Lost or Delayed Packages
We are not responsible for packages delayed by the carrier. If your package appears lost, contact us at wildrootcases@yahoo.com and we will assist you in filing a claim or locating the shipment.
🛠️ Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
❓ Questions
If you have any questions about shipping, contact us anytime at wildrootcases@yahoo.com.
Fulfillment & Production We work with a production partner to create and ship our products. Production typically takes 2–5 business days before an order ships. Depending on the items ordered, products may ship in separate packages.
QUESTIONS
For any shipping-related questions, contact us:
Email: Wildrootcases@yahoo.com Phone: 304-669-7381 Business Hours: Monday-Friday, 9 AM - 5 PM EST